Drafty might look like a big operation but behind the scenes it's just a guy trying to make a better draft room. I reply to every message no matter how trivial, I just ask for a little patience as I also have two small children at home. Especially if you have a complex question, it will take a little longer. You'll get a confirmation email when your request goes through; please don't send a followup until I've replied to your initial question.
We are working to make this new help panel a robust and relevant spot to handle your support questions. Whether you're in a draft room, on a blog article, or on our front page, this panel will [eventually] be where you find all the most relevant resources to meet your needs.
Need more help? Use the form below to contact customer service.